Error Codes

If an error occurs when attempting to call a web service, the web service will throw an exception. This exception will normally contain an error code, text indicating the reason behind the exception, and the error’s "stack trace."

 

In the case of SOAP web services, the exception will be defined with the WSDL and can be mapped directly to a "WebserviceException" object. This object will then contain the corresponding information.

 

In the case of REST web services, the exception information will be returned as a response to the HTTP request. The web service will respond with HTTP status 400 and, in its response, will return a JSON structure (or XML structure) with the corresponding exception.

 

 

Following is a list of the various possible error codes.

 

Error messages in connection with the web service calls and the server:

 

UNKNOWN_EXCEPTION = -1

Unknown problem. Please contact Support.

 

SERVER_NOT_STARTED = -2

The server was not started correctly and therefore cannot perform any operations. Please check the server log for possible causes.

 

WEBSERVICE_DISABLED = -3

The web service was disabled in the server configuration.

 

UNABLE_TO_SAVE_SOURCE_FILE = -4

The file that was passed to the web service cannot be stored on the server. The server stores files for further processing locally in a temporary directory. This file cannot be stored. Possible causes: the server cannot access the temporary directory or there is insufficient memory. Please check the server log for additional information.

 

NOT_ENOUGH_MEMORY_FOR_RETURN_FILE = -5

The web service operation was successfully completed, but the file to be returned cannot be loaded to the server's memory. This problem occurs with large files or high server loads (many simultaneous requests). Increase the server's memory.

 

NO_RETURN_FILE = -6

Calling the web service does not return a file. An internal error occurred while running the web service operation and a return file was not generated. Please check the server log for possible causes.

 

READ_ERROR_RETURN_FILE = -7

The web service does not deliver a file. The web service operation was completed successfully, but there is no PDF file. Possible causes:

a)        The server has problems accessing the file (e.g., temp directory)

b)        The file was deleted / blocked by another process

c)        No hard disk space available

 

THREAD_IS_TERMINATING = -8

The server thread is being terminated. This is usually the case when the server is being run down and an attempt was made to call a new web service while this was in process.

 

UNABLE_TO_FIND_FREE_THREAD = -9

The server could not find a free thread for the conversion. Increase the number of available instances ("instances" setting) or retry later.

 

MAX_LATENCY_OF_THREAD_REACHED = -10

The runtime of a thread has exceeded the permitted time and the thread is thus terminated. The problem can occur with larger files if the operation requires a lot of time. Increase the permitted time per thread on the server ("maxLatency" setting). Another possible cause may be a thread that hangs and is no longer working due to a defective file.

 

UNABLE_TO_LOAD_SOURCE_FILE_FROM_URL = -12

The source file for the web service operation should be loaded from a URL, but the attempt was unsuccessful. Possible causes include an incorrect URL or an unavailable server. Please check the call's parameters and whether the file can be accessed with the URL.

 

INVALID_URL_FOR_WEBSERVICE = -13

The source file for the web service operation should be loaded from a URL, but the URL is incorrect (syntax error). Please check the call's parameters.

 

PARAMETER_ERROR = -14

The data passed with the web service call was incomplete or had a structure error. Make sure that all call arguments are passed and that the data meets the specifications corresponding to the XSD schema / the relevant web service. In the case of SOAP requests, an exception that contains additional information in the error text will normally be thrown. In the case of REST requests, check the responses (exception information) and headers for the HTTP requests.

 

UNHANDLED_EXCEPTION_IN_THREAD = -15

A fatal error occurred during the execution of a thread (usually while calling an external application). The execution was aborted, the thread terminated and a new thread was started.

 

INVALID_SOURCE_FORMAT = -18

The file sent for processing does not match the expected file format.

 

UNABLE_TO_FORMAT_XML = -19

The XML structure does not match the required structure (structural error) and cannot be read.

 

PARAMETER_VALUE_ERROR = -20

An argument contains invalid data that cannot be processed or that does not meet the required conditions.

 

 

Error message in connection with the RESTful web services

 

WEBSERVICE_INVALID_DOCUMENT_ID = -50

An invalid document ID was used when calling the RESTful web service. The ID is unknown on the server or the data were not passed correctly. Check the structure and the parameters of the URL.

 

WEBSERVICE_DOCUMENT_IO_ERROR = -51

A transmission error occurred while uploading the document. It is possible that the connection to the server was interrupted. Try to make the call once again.

 

WEBSERVICE_OPTIONS_NOT_SET = -52

No options for the web-service call were passed. Please check the call's parameters.

 

WEBSERVICE_INVALID_DOCUMENT_URL = -53

An invalid URL structure was used in the call of the RESTful web service. Please check the call.

 

WEBSERVICE_UNABLE_TO_SAVE_DOCUMENT = -54

The document could not be saved on the server (after an upload to the server). It is possible that there is no more room on the server or the max. number of documents (per user) has been reached.

 

WEBSERVICE_UNABLE_TO_DELETE_DOCUMENT = -55

The document cannot be deleted from the server because no exclusive access could be established (internal error).

 

WEBSERVICE_UNABLE_TO_LOCK_DOCUMENT = -56

The document on the server could not be locked to prevent simultaneous access. Try the query again (at a later point in time).

 

WEBSERVICE_ENCODING_EXCEPTION = -57

Invalid or unknown coding during upload of a document to the server.

 

WEBSERVICE_INVALID_URL = -58

Invalid URL structure for fetching of the contents via the "URLConverter” web service.

 

WEBSERVICE_DOCUMENT_SIZE = -59

The file being loaded is too big and exceeds the portal’s (user) limit.

 

WEBSERVICE_SESSION_TOKEN_NOT_FOUND = -60

The session token passed already exists (invalid).

 

WEBSERVICE_SESSION_TIMEOUT = -61

The current session is in the timeout range due to inactivity. A re-login on the server is required to prevent the session from expiring. If there is no login, the session could expire and all documents that were uploaded would be discarded and the user would be logged out.

 

WEBSERVICE_SESSION_EXPIRED = -62

The session has expired and cannot be reactivated. The user was logged out and all documents were removed from the server.

 

WEBSERVICE_SESSION_UNABLE_TO_CREATE = -63

No session could be created for the login (internal server error).

 

WEBSERVICE_SESSION_TOKEN_NOT_ALLOWED = -64

The session token is not permitted for these functions. The token needs to have admin rights for the function, but it does not.

 

 

Error messages related to server and web service access protection (authorization):

 

WEBSERVICE_UNKNOWN_AUTHORIZATION_ERROR = -80

Internal authorization error. Please contact Support.

 

WEBSERVICE_NO_AUTHORIZATION_INFO = -81

No authorization information was transmitted in the request header even though the server/the web service is protected and requires authorization. Please check the web service call's syntax (parameters).

 

WEBSERVICE_WRONG_AUTHORIZATION_INFO = -82

The authorization information passed through the request's header to the web service had an invalid syntax. Please check the web service call's syntax (parameters).

 

WEBSERVICE_WRONG_AUTHORIZATION_SCHEME = -83

An invalid scheme was defined for the authorization. Please check the web service call's syntax (parameters).

 

WEBSERVICE_EMPTY_AUTHORIZATION_CREDENTIALS = -84

The authorization "credentials" are empty. Please check to make sure that a username and a password have been declared and passed to the web service. Please check the web service call's syntax (parameters).

 

WEBSERVICE_INVALID_LOGIN_AUTHORIZATION = -85

The authorization information is invalid. Invalid username and/or password. Please use different authorization information in order to log in to the server / to the web service.

 

 

Error messages in connection with the "Converter" web service

 

CONVERTER_UNABLE_TO_START_EXPORTER = -101

OutsideIn could not be started. There are a number of possible causes for this problem:

a)        The server's configuration may contain an invalid path to OutsideIn ("appPath" setting).

b)        The OutsideIn version being used is not compatible with the server.

c)        The installation might be missing system components (e.g., DLLs in Windows or packages in Linux).

If you are not able to solve the problem, please contact Support.

 

CONVERTER_OUT_OF_MEMORY = -102

The server no longer has sufficient memory available to execute the operation. The number of queries is too high and/or the individual queries require too much memory. You should restart the server as quickly as possible because the server may no longer be in a stable state. Increase the memory for the server using the configuration file ".vmoptions" and/or use fewer simultaneous queries of the server.

 

CONVERTER_UNABLE_TO_LOAD_FILE = -106

The file passed cannot be loaded by the converter (OutsideIn) because the format is not supported. A conversion is not possible. The format is not supported.

 

CONVERTER_FONT_ALIAS_USED = -107

A font was not found and in its place an alias font was used as a substitute (see Parameters of the “Converter” web service).

 

CONVERTER_FONT_IS_MISSING = -108

A font was not found (see Parameters of the “Converter” web service).

 

CONVERTER_CONTENT_PROBLEMS = -109

Problems with the content arose while converting the document (see Parameters of the “Converter” web service.)

 

CONVERTER_UNSUPPORTED_FORMAT = -111

A file was passed in a format that is not supported by the converter and that is blocked by the "unsupportedformats.xml" configuration file.

 

CONVERTER_UNABLE_TO_LOAD_FILE_PROTECTED_DOCUMENT = -112

The document is protected (password-protected) and cannot be loaded as a result.

 

CONVERTER_PAGE_RANGE_ERROR = -114

An invalid page range was specified. Check the content and syntax of the "pageRange" parameter.

 

CONVERTER_PARAMETER_ERROR = -115

Either an invalid parameter was passed when calling the "Converter" web service or the call's content was not formatted correctly (e.g., missing "&" delimiter or "=" value separator). Check the web service call's parameters.

 

CONVERTER_UNABLE_TO_LOAD_EXPORT_FILTER = -116

The conversion filter for Office documents (e.g., DOC or XLS) could not be loaded because a valid directory with fonts has not been defined. This happens, for example, if no fonts have been installed in Linux (in console mode).

 

CONVERTER_EMPTY_FILE = -117

No file (or an empty file) was passed to the web service. Please check the web service call and/or the contents of the file that is to be converted to PDF format.

 

CONVERTER_EXTERNAL_ACCESS_VIOLATION = -118

Internal "Converter" web service error. Please contact Support.

 

CONVERTER_EXTERNAL_PROCESS_ABORTED = -119

The conversion has been aborted because the server is currently being shut down or restarted (for example).

 

CONVERTER_EXTERNAL_PROCESS_IOERROR = -124

An unexpected error occurred during the conversion. Please contact Support.

 

CONVERTER_EXTERNAL_PROCESS_EXCEPTION = -125

An unexpected error occurred during the conversion. Please contact Support.

 

CONVERTER_NO_FONTS_OR_INVALID_FOLDER = -126

No TrueType fonts were found in the system or a folder was configured which is invalid or does not contain any TrueType fonts.

 

CONVERTER_INVALID_BASE_URL = -127

An invalid base URL was set during the conversion of HTML documents (files). Please check the URL for completeness and correctness (example: "http://www.webpdf.net/").

 

CONVERTER_EXTERNAL_UNABLE_TO_PARSE_MSG_FILE = -130

The MSG file (Microsoft Outlook e-mail message) cannot be loaded. The reason for this can be a corrupted file or contents which are not yet supported at present. Please contact Support with the corresponding file.

 

CONVERTER_EXTERNAL_NOT_A_MESSAGE_FILE = -131

An attempt is being made to convert an MSG file (Microsoft Outlook e-mail message) which is not an e-mail message. At present, only MSG files can be converted which have the message class "ipm.note".

 

UNABLE_TO_COPY_PDF_FILE = -135

After executing the web service, the created/edited PDF document is converted from the temporary file to the return value of the web service. If an error occurs when this is done (e.g. access and/or drive problems), this error code is issued and the return of the web service call does not contain a valid file.

 

CONVERTER_UNABLE_TO_DETECT_FILE_FORMAT = -136

The converter web service could not determine the file format of the original file. The call is aborted because it is an unknown or non-supported file format for the server.

 

CONVERTER_EXTERNAL_SMIME_MESSAGE_FILE = -137

The e-mail cannot be processed, as it is an encrypted (SMIME) e-mail.

 

CONVERTER_EXTERNAL_TEMPLATE_ERROR = -138

The template structure has errors. It is possible that the template was modified and now has syntax errors.

 

CONVERTER_EXTERNAL_TEMPLATE_IO_ERROR = -139

The system was unable to read the template file. Is the template/the directory available?

 

CONVERTER_UNABLE_TO_SAVE_HTML = -140

The HTML content (e.g., of an e-mail) could not be saved after processing.

 

CONVERTER_UNABLE_TO_PARSE_MAIL_CONTENT = -141

Parsing of e-mail content failed. Possibly unknown or bad structures in e-mail document.

 

CONVERTER_UNABLE_TO_PARSE_MAIL_HEADER = -142

Parsing of e-mail header failed. Possibly unknown or bad structures in e-mail document.

 

CONVERTER_UNABLE_TO_GET_HTML_CONTENT = -143

No data was returned when loading a URL for conversion purposes.

 

CONVERTER_UNABLE_TO_PARSE_HTML_CONTENT = -144

The system was unable to parse the HTML content of the e-mail file being converted.

 

CONVERTER_INVALID_VCARD_TEMPLATE = -145

The selected template is not a valid vCard or iCalendar template.

 

CONVERTER_UNABLE_TO_PROCESS_MAIL_ATTACHMENT = -146

An attachment of the mail can not be read or processed by the converter.

 

 

Error messages in connection with the “URLConverter" web service

 

URLCONVERTER_INAVLID_SOURCE_URL = -205

The URL to be converted has an incorrect syntax. Please check the spelling and be sure that all of the components of a URL are present (e.g. "http://www.webpdf.net")

 

URLCONVERTER_NOT_AN_ABSOLUTE_URL = -207

The URL is not an absolute URL. A complete URL must always be defined which consists of the protocol and domain name and of any applicable sub-page. It is not possible to specify a relative URL.

 

URLCONVERTER_UNABLE_TO_CREATE_PDF_FILE = -212

An error occurred during post-processing of the created PDF document. Please contact Support with the corresponding URL.

   

URLCONVERTER_PARAMETER_ERROR = -215

Internal error. Please contact Support.

 

URLCONVERTER_EXTERNAL_PROCESS_IOERROR = -224

I/O error while calling the URL. It could be that the (Internet) connection was interrupted during during the call or individual parts (e.g. images) of the URL cannot be retrieved (timeout). Try the call again or load the URL in a browser and check the result of the call there.

 

URLCONVERTER_EXTERNAL_PROCESS_EXCEPTION = -225

Internal error. Please contact Support.

 

URLCONVERTER_EXTERNAL_PROCESS_UNKNOWN_EXITCODE = -226

Internal error. Please contact Support.

 

URLCONVERTER_EXTERNAL_PROCESS_PRINT_ERROR = -227

An error occurred during conversion to a PDF document of the HTML content which was called under the URL. There could be HTML content which cannot be processed (see "HTML Conversion“).

 

 

Error messages in connection with the "Signature" web service

 

SIGNATURE_UNEXPECTED_SIGN_EXCEPTION = -300

An unexpected error occurred while a PDF was being signed. Please contact Support.

 

SIGNATURE_UNABLE_TO_READ_SOURCE_FILE = -303

The PDF file cannot be read by the server. The file may be corrupted (not a valid PDF file) or may have been incorrectly or incompletely transferred.

 

SIGNATURE_KEY_NOT_FOUND = -311

You have selected a key (for the signature) that does not exist. Possible reasons include:

a) You have declared an invalid key in the "keystore.keyName" parameter.

b) The server did not open a keystore (an error in your configuration).

c) The keystore the server is using does not contain this key.

 

SIGNATURE_NO_CERTIFICATE_AVAILABLE = -312

A keystore that does not contain a key was configured on the server. A keystore must contain at least one valid key. Please check the configuration (e.g. keystore entered incorrectly) and the keystore on the server.

 

SIGNATURE_NOT_A_X509_CERTIFICATE = -314

The key for the signature was found in the keystore, but it is not a valid X.509 certificate with a valid private key. Check the content of the keystore that is configured on the server. Make sure that the keystore contains an X.509 certificate with the corresponding private key.

 

SIGNATURE_NOT_A_PDF_FILE = -321

The file is not a PDF file. You are attempting to sign a document that is not a PDF file. Please check the file in question.

 

SIGNATURE_NO_PRIVATE_KEY_AVAILABLE = -322

No private key available for this key. You are trying to sign a PDF document with a key that does not have a private key. Please check the keys in the keystore. It is possible that the key is password-protected and you forgot to set the password or maybe entered a wrong password (e.g., in the server configuration or with the "keystore.keyPassword" parameter).

 

SIGNATURE_TSA_ACCESS_SERVER = -323

The configured TSA server cannot be used. Either the URL is invalid (syntax error) or the server is not responding or the server’s response could not be interpreted.

 

SIGNATURE_CERTIFICATE_NOT_VALID = -327

The certificate being used is not valid because it has expired.

 

SIGNATURE_INVALID_PAGE_NUMBER = -328

The specified page for the signature is in an invalid range. Check the specified page number.

 

SIGNATURE_INVALID_OPERATION = -329

No valid "add" operation was specified for the signature. Check the arguments to make sure they are complete.

 

SIGNATURE_PRIVATE_KEY_ACCESS_ERROR = -330

The' Private Key' stored in the keystore cannot be accessed.

 

SIGNATURE_PKCS11_ACCESS_ERROR = -331

An error occurred when accessing the keystore (PKCS#11).

 

 

Error messages in connection with the "Pdfa" web service

 

PDFA_UNABLE_TO_CONVERT = -400

The PDF document cannot be converted to PDF/A format. A series of elements that prevent the document from being converted have been found. For details, please consult the "message" description in the "PdfaException." A list indicating the problems that occurred is stored there. For more information (and problem descriptions), please consult the "PDF/A Check" section.

 

PDFA_COMMAND_LINE = -402

Internal error. Please contact Support with this problem.

 

PDFA_UNKNOWN_ERROR = -404

Internal error. Please contact Support with this problem.

 

PDFA_LICENSE_NOT_VALID = -405

The web service is not licensed or the license file has been removed from the installation. Please contact Support with this problem.

 

PDFA_FILE_COULD_NOT_BE_OPENED = -406

The PDF document cannot be opened. The file might be corrupted or might not be a valid PDF document or the PDF document is protected and no valid password has been set using “pdfa.permissionPassword“. Please check the PDF file to make sure it is valid or check the password, as the case may be.

 

PDFA_FILE_COULD_NOT_BE_SAVED = -408

The converted PDF document cannot be saved. Possible causes:

a)        The server has problems accessing the file (e.g., temp directory)

b)        The file was deleted / blocked by another process

c)        No hard disk space available

 

PDFA_INVALID_LEVEL_FOR_ZUGFERD = -409

The PDF/A level for the ZUGFeRD embedding is invalid because it must be at least PDF/A-3.

 

PDFA_ZUGFERD_SCHEMA_VALIDATION_ERROR = -410

The validation of the ZUGFeRD XML contains an error.

 

PDFA_ZUGFERD_INVALID_XML_FILE = -411

The structure of the ZUGFeRD XML is invalid or the file is not an XML file with the corresponding data.

 

PDFA_ZUGFERD_UNABLE_TO_STORE_XML_FILE = -412

The ZUGFeRD XML cannot be saved in the PDF because the PDF file is locked, for example, or cannot be converted validly to PDF/A.

 

PDFA_REPORT_ACCESS_ERROR = -413

The system was unable to add the report to the generated document.

 

PDFA_UNKNOWN_OPERATION = -414

An unknown operation (only "convert" and "analyze" are permitted) was specified for the PDF/A web service.

 

PDFA_REPORT_SAVE_ERROR = -415

The system was unable to generate the PDF/A report.

 

 

Error messages in connection with the "Toolbox" web service

 

TOOLBOX_NO_OPERATION_SELECTED = -500

No operation was specified when the web service was called (see "pdf.pdfOperation").

 

TOOLBOX_SECURITY_UNABLE_TO_ENCRYPT_DOCUMENT = -523

See TOOLBOX_SECURITY_UNABLE_TO_ENCRYPT_DOCUMENT_WRONG_PSWD

 

TOOLBOX_SPLIT_UNABLE_TO_CREATE_ZIP = -585

The extracted pages cannot be saved in a ZIP file. There appear to be problems with saving the file. Please refer to TOOLBOX_SPLIT_UNABLE_TO_SAVE_DOCUMENT as well.

 

TOOLBOX_SPLIT_NO_PAGES_TO_SPLIT = -586

The selection of pages does not produce a valid result for the present PDF file. All of the pages specified appear to be outside of the range of the PDF document.

 

TOOLBOX_MERGE_UNABLE_TO_INSERT_PAGES = -621

The pages in the "pdf.merge.pdfFile" PDF document cannot be inserted into the existing PDF document. This can be due to several reasons:

a) The PDF document to be inserted is corrupted

b) The PDF document to be inserted is encrypted

 

TOOLBOX_MERGE_NO_FILE_TO_MERGE = -622

A PDF document that can be inserted into the current PDF document was not declared in "pdf.merge.pdfFile."

 

TOOLBOX_MERGE_UNABLE_TO_ACCESS_DOCUMENT = -623

One of the documents to be joined is password protected or is corrupted and therefore cannot be read.

 

TOOLBOX_MERGE_UNABLE_TO_ACCESS_SOURCE_ZIP = -624

The ZIP document being used in order to merge documents cannot be opened. The ZIP document may be corrupted and/or protected.

 

TOOLBOX_MERGE_UNABLE_TO_READ_INPUT_ZIP = -625

The content (the documents) in the ZIP document being used in order to merge documents cannot be read. The ZIP document may be corrupted and/or protected.

 

TOOLBOX_MERGE_NO_PAGES_TO_MERGE = -626

A document being appended does not have any pages

 

TOOLBOX_MERGE_NOT_A_PDF = -627

A file being appended is not a PDF.

 

TOOLBOX_MERGE_NO_FILES_IN_ZIP = -629

The archive selected for merging does not contain any files

 

TOOLBOX_MERGE_SIGNED_DOCUMENT = -631

The documents being merged have already been signed and should not be modified.

 

TOOLBOX_IMAGE_UNABLE_TO_CREATE_ZIP_STREAM = -641

Multiple pages are exported during the "Export As Image File" process. The individual pages are packed together in a ZIP file. This temporary ZIP file cannot be created. Possible causes:

a)        The server has problems accessing the file (e.g., temp directory)

b)        The file was deleted / blocked by another process

c)        No hard disk space available

d) There is no memory available anymore. Increase the server's memory.

 

TOOLBOX_IMAGE_UNABLE_TO_SAVE = -642

A page cannot be saved during the "Export As Image File" process. Possible causes:

a)        The server has problems accessing the file (e.g., temp directory)

b)        The file was deleted / blocked by another process

c)        No hard disk space available

d) There is no memory available anymore. Increase the server's memory.

 

TOOLBOX_IMAGE_UNABLE_TO_SAVE_IO_ERROR = -643

Please refer to TOOLBOX_IMAGE_UNABLE_TO_SAVE.

 

TOOLBOX_IMAGE_UNABLE_TO_SAVE_ZIP_IO_ERROR = -644

An error occurred while attempting to save the ZIP file during the image export (please refer to TOOLBOX_IMAGE_UNABLE_TO_CREATE_ZIP_STREAM as well).

 

TOOLBOX_IMAGE_NO_PAGES_TO_EXPORT = -646

The selection of pages for the export does not produce a valid result for the present PDF document. There are no pages selected, i.e. the export is blank.

 

TOOLBOX_IMAGE_METADATA_UPDATE = -647

The metadata in the image file cannot be edited.

 

TOOLBOX_IMAGE_NO_IMAGE_WRITER = -648

There is no export filter available for the selected image format.

 

TOOLBOX_IMAGE_UNKNOWN_TYPE = -649

An unknown output image file format was selected.

 

TOOLBOX_IMAGE_MAX_SIZE_EXCEEDED = -650

The image being exported is too big. Try to reduce the resolution.

 

TOOLBOX_IMAGE_REDUCE_FILE_SIZE = -651

The JPEG file cannot be reduced to the desired size or the number of passes is insufficient to achieve this.

 

TOOLBOX_PRINT_UNABLE_TO_PRINT_DOCUMENT = -660

The PDF document cannot be printed or an error occurred while printing the document. Please check to make sure that the selected printer is accessible and ready for operation.

 

TOOLBOX_PRINT_INVALID_PAGE_RANGE = -661

An invalid range of pages was declared in "pdf.print.pageNumber." Please check the web service's call parameters.

 

TOOLBOX_PRINT_INVALID_NUMBER_OF_COPIES = -662

An invalid value was declared in "pdf.print.numberOfCopies" for the number of copies. Please check the web service's call parameters.

 

TOOLBOX_PRINT_NO_PRINT_SERVICE_AVAILABLE = -663

There is no print service or no (default) printer available on the system. Please install the operating system's printing system and at least one (default) printer.

 

TOOLBOX_PRINT_PRINTER_NOT_FOUND = -664

A printer name that does not exist in the system was declared in "pdf.print.printerName." Please install the desired printer or check the web service's call parameters.

 

TOOLBOX_PRINT_SECURITY_EXCEPTION = -665

The PDF document is not allowing printing. The document's security settings do not allow for the document to be printed. Please check the PDF document and modify its security settings so that printing is permitted.

 

TOOLBOX_PRINT_ILLEGAL_ARGUMENT = -666

An error occurred while configuring the printer driver for printing. The printer driver does not understand all printing commands. Please update the printer driver or use a different printer.

 

TOOLBOX_WATERMARK_UNABLE_TO_DRAW_WATERMARK = -680

An unexpected error occurred during the creation of the watermark. Please contact Support with the corresponding file and the settings made for the call of the web service.

 

TOOLBOX_WATERMARK_UNABLE_TO_GET_FONT = -681

The font set for the text output of the watermark could not be found or could not be read. Please be sure that you have specified the name of a font which is available on the system. At the present time, only TrueType fonts are supported.

 

TOOLBOX_WATERMARK_INVALID_IMAGE_DATA = -682

The image file which is to be used as a watermark cannot be loaded. Be certain that the image file has the format PNG, JPEG or GIF. Be certain that the file was transferred in BASE64 code.

 

TOOLBOX_WATERMARK_NO_IMAGE_AVAILABLE = -683

No image file which is to be used as a watermark was transferred.

 

TOOLBOX_WATERMARK_UNABLE_TO_GET_FONT_METRICS = -685

The system was unable to determine the dimensions of the font selected for the watermark. The font is not defined completely and accordingly cannot be used.

 

TOOLBOX_WATERMARK_UNABLE_TO_FIND_FONT = -686

The font selected for the watermark is not available on the system.

 

TOOLBOX_WATERMARK_FONT_FORMAT_NOT_ALLOWED = -687

The font selected for the watermark is not supported. It is probably not a TrueType font.

 

TOOLBOX_WATERMARK_INVALID_CHAR_IN_TEXT = -688

A character in the watermark’s content could not be processed. It is probably not supported by the font.

 

TOOLBOX_WATERMARK_UNKNOWN_TYPE = -689

The type of watermark is not supported.

 

TOOLBOX_WATERMARK_UNABLE_TO_USE_HELVETICA_FONT = -690

The default font "Helvetica" cannot be read or is not available.

 

TOOLBOX_EXTRACTION_UNABLE_TO_GET_CONTENT = -800

The content could not be extracted from the PDF document. Check to be sure that all parameters are in the permitted range and that the PDF document is not protected and/or corrupted. Please contact Support with corresponding PDF document, if needed.

 

TOOLBOX_EXTRACTION_UNKNOWN_MODE = -801

The selected extraction mode is unknown; please check the information you entered.

 

TOOLBOX_EXTRACTION_UNABLE_TO_BUILD_XML_CONTENT = -802

The generated XML extraction result is corrupted.

 

TOOLBOX_EXTRACTION_UNABLE_TO_WRITE_XML = -803

The generated XML extraction result could not be saved.

 

TOOLBOX_EXTRACTION_UNSUPPORTED_FILE_FORMAT = -804

The selected target format is not supported.

 

TOOLBOX_XMP_INVALID_JSON_STRUCTURE = -900

The JSON structure of the data which is to be embedded as XMP is incorrect.

 

TOOLBOX_XMP_NOT_A_JSON_ARRAY = -901

The JSON structure of the data which is to be embedded as XMP is incorrect. There must be an array of entries on the uppermost layer.

 

TOOLBOX_XMP_INVALID_JSON_PROPERTY_VALUE = -902

The JSON structure of the data which is to be embedded as XMP is incorrect. One entry contains an invalid data type.

 

TOOLBOX_XMP_INVALID_JSON_PROPERTY_STRUCTURE = -903

The JSON structure of the data which is to be embedded as XMP is incorrect. The property structure is not a correct JSON structure.

 

TOOLBOX_XMP_INVALID_PROPERTY_STRUCTURE = -904

The JSON structure of the data which is to be embedded as XMP is incorrect. One property entry contains an invalid data type.

 

TOOLBOX_XMP_UNABLE_TO_GET_PDF_METADATA = -905

The existing XMP metadata of the PDF document could not be read to supplement it.

 

TOOLBOX_XMP_UNABLE_TO_GET_PDFA_METADATA = -906

The existing PDF/A metadata of the PDF/A document could not be read to supplement it.

 

TOOLBOX_XMP_UNABLE_TO_UPDATE_METADATA = -907

The modified XMP metadata could not be written to the PDF document.

 

TOOLBOX_XMP_INCOMPLETE_SETTINGS = -911

The declarations in the XML/JSON structure for the XMP operation are incomplete.

 

TOOLBOX_FORMS_UNKNOWN_MODE = -1000

The type for the forms operation is not supported.

 

TOOLBOX_FORMS_NOT_A_FORM = -1001

The PDF document is not a form.

 

TOOLBOX_FORMS_NO_XFA = -1002

The operation is not possible, as the PDF document is not a form that contains XFA data.

 

TOOLBOX_FORMS_UNABLE_TO_EXTRACT_CONTENT = -1003

An error occurred while attempting to export the contents from the form. The form could not be exported completely.

 

TOOLBOX_FORMS_UNABLE_TO_IMPORT_CONTENT = -1004

An error occurred while attempting to add content to the form.

 

TOOLBOX_FORMS_RENDER_PROBLEM = -1005

The form fields could not be rendered in the document (the system was unable to remove the fields and copy the text contents).

 

TOOLBOX_FORMS_UNABLE_TO_EXTRACT_XFA_CONTENT = -1006

An error occurred while attempting to export the contents from the XFA form. The form could not be exported completely.

 

TOOLBOX_FORMS_INVALID_XFA_STRUCTURE = -1007

The document contains an invalid XFA structure

 

TOOLBOX_FORMS_INVALID_FIELD = -1008

The form contains an unknown field type.

 

TOOLBOX_FORMS_NO_ACROFORM = -1009

The PDF document is not an AcroForm.

 

TOOLBOX_FORMS_INVALID_STRUCTURE = -1010

The XML structure for the import into the form has an invalid structure. Check the document’s XML structure.

 

TOOLBOX_FORMS_UNABLE_TO_FIND_XML_DATA = -1011

The XML document being inserted into a form does not contain any data.

 

TOOLBOX_FORMS_UNABLE_TO_FIND_XFA_DATA = -1012

No dataset node could be found in the XML document in order to import it as XFA data.

 

TOOLBOX_FORMS_UNABLE_TO_UPDATE_XFA = -1013

The PDF document’s XFA structure could not be changed.

 

TOOLBOX_FORMS_FLATTEN_NOT_POSSIBLE = -1014

The "flatten" operation is not available for XFA documents.

 

TOOLBOX_FORMS_NAMESPACE_NOT_DEFINED = -1015

The XML data does not contain a valid namespace.

 

TOOLBOX_FORMS_INVALID_FIELD_VALUE = -1016

A field has a value that is not permitted.

 

TOOLBOX_FORMS_UNKNOWN_TYPE = -1017

Unknown mode for form processing.

 

TOOLBOX_FORMS_NO_DATA_FOR_IMPORT = -1018

The XML document does not contain any data for importing into the form.

 

TOOLBOX_ATTACHMENT_STYLE_READ_FAILURE = -1100

The passed style.xml file is not readable or has an incorrect structure.

 

TOOLBOX_ATTACHMENT_SOURCE_FILE_ACCESS_FAILURE = -1101

The system was unable to access the source file, as it either does not exist or is denying access.

 

TOOLBOX_ANNOTATION_CREATION_FAILED = -1200

A valid annotation could not be generated with the arguments passed.

 

TOOLBOX_ANNOTATION_PAGE_RANGE_VIOLATION = -1201

The passed page number is outside of the PDF document’s page range.

 

 

Error messages in connection with the “OCR" web service

 

OCR_INVALID_LANGUAGE_PARAMETER = -701

The set language is not supported by the OCR web service (see OCR).

 

OCR_EXTERNAL_PROCESS_UNKNOWN_EXITCODE = -702

Unknown error during character recognition. Please contact Support with the corresponding image file.

 

OCR_EXTERNAL_PROCESS_INIT_ERROR = -703

Internal error. Please contact Support.

 

OCR_UNABLE_TO_FIND_IMAGE = -707

No valid image file was transferred. If you transfer the file as a URL, then be certain that the file exists (correct file name) and can be read by the server (check the authorizations for the file and the directory).

 

OCR_UNABLE_TO_LOAD_IMAGE = -708

The image file cannot be loaded. Either no image file was transferred or the file is in a format that is not supported (see OCR).

 

OCR_UNKNOWN_IMAGE_FORMAT = -709

Unknown file format (see OCR) of the source file.

 

OCR_UNABLE_TO_ADD_LAYER = -710

It was not possible to add a layer to the PDF document containing the text from the character recognition.

 

OCR_IMAGE_FORMAT_NOT_SUPPORTED = -712

An image file was transferred for character recognition, but this file has a format which is not supported (see OCR).

 

OCR_IMAGE_DPI_TO_LOW = -713

The DPI resolution is too low to perform a (meaningful) character recognition operation. The image file should have a minimum resolution of 200 DPI. You can disable the check via the option "checkImageResolution".

 

OCR_PDF_CONTAINS_TEXT = -714

It is not possible to use OCR for the present PDF document because the PDF document already has pages with text content. A PDF document can only be processed using OCR if all pages consist exclusively of text.

 

OCR_UNSUPPORTED_CHARACTER = -715

There was a character that could not be processed. It might not be supported by the "Helvetica" font.

 

OCR_ADD_TEXT = -716

The recognized text cannot be added to the target document.

 

OCR_NO_IMAGE_WRITER = -717

No image filter could be found in order to generate a multi-page TIFF from the PDF document.

 

OCR_IMAGE_EXTRACT = -718

The attempt to convert the PDF document to a multi-page TIFF failed.

 

OCR_NON_BALANCED_PAGES = -719

The text recognition page number does not match the number of pages in the PDF document.

 

OCR_HOCR_PARSER = -720

There are errors in the text recognition export file (hOCR). The file cannot be imported completely.

 

 

Error messages related to the "Barcode" web service

 

BARCODE_UNKNOWN_MODE = -2000

An unknown mode was selected. Please check the argument passed with the "mode" parameter.

 

BARCODE_UNKNOWN_FORMAT = -2001

An unknown barcode format was selected. Please check the argument passed with the "format" parameter.

 
BARCODE_ILLEGAL_ARGUMENT = -2003

One of the arguments passed is resulting in an error during processing; please check the arguments.

 

BARCODE_XML_CREATION_FAILED = -2006

An error occurred while attempting to generate the XML output.

 
BARCODE_FILE_UNREADABLE = -2008

The selected output document is invalid, does not exist, or has already been opened by another application.

 

BARCODE_ILLEGAL_HEIGHT = -2009

BARCODE_ILLEGAL_WIDTH = -2010

The area specified for the barcode being generated is smaller than the minimum size for the barcode.

 

BARCODE_INVALID_SCAN_AREA = -2011

The area is outside the page range

 

 

Error messages related to "SharePoint Bridge" and the "Converter" web service

 

CONVERTER_SHAREPOINT_WAS_OTHER = -2100

"Word Automation Services" on SharePoint Server triggered an error that is not specified in greater detail. Please check the message text returned by the web service. This text may contain information indicating the cause and a detailed error code.

 

CONVERTER_SHAREPOINT_WAS_UNABLE_TO_CONVERT = -2101

"Word Automation Services" was unable to convert the Word document to a PDF document, possibly because the Word document is not a valid Word document or is corrupted. Please check the message text returned by the web service. This text may contain information indicating the cause and a detailed error code.

 

CONVERTER_SHAREPOINT_WAS_FORMAT_NOT_ALLOWED = -2102

The document passed is not allowed to be processed by "Word Automation Services" (WAS). Check the source document and the Services configuration on SharePoint Server.

 

CONVERTER_SHAREPOINT_WAS_FORMAT_NOT_SUPPORTED = -2103

The document passed cannot be processed by "Word Automation Services" (WAS). The document passed is likely not a Word document. WAS can only convert Word documents. Check the source document.

 

CONVERTER_SHAREPOINT_WEBSERVICE_ERROR = -2110

Error in the "SharePoint Bridge" web service (webPDFBridge.wsp) implementation.  Please read the message text in the web service exception, as it may indicate what the problem is and how to fix it. If necessary, contact Support with the corresponding information.

 

CONVERTER_SHAREPOINT_WEBSERVICE_UNHANDLED_EXCEPTION = -2111

Error in the "SharePoint Bridge" web service (webPDFBridge.wsp) implementation.  Please read the message text in the web service exception, as it may indicate what the problem is and how to fix it. If necessary, contact Support with the corresponding information.

 

CONVERTER_SHAREPOINT_SOAP_UNHANDLED_EXCEPTION = -2112

Error in the "SharePoint Bridge" web service (webPDFBridge.wsp) implementation.  Please read the message text in the web service exception, as it may indicate what the problem is and how to fix it. If necessary, contact Support with the corresponding information.

 

CONVERTER_SHAREPOINT_UNHANDLED_EXCEPTION = -2113

Error in the "SharePoint Bridge" web service (webPDFBridge.wsp) implementation.  Please read the message text in the web service exception, as it may indicate what the problem is and how to fix it. If necessary, contact Support with the corresponding information.

 

CONVERTER_SHAREPOINT_WSDL_UNABLE_TO_GET = -2120

The web service WSDL could not be loaded. The server may not be available, the URL may not be available, or access to the URL may be blocked (for the specified user).

 

CONVERTER_SHAREPOINT_WSDL_NO_XML = -2121

The SharePoint web service is not returning a WSDL in the form of an XML structure. The server may not be available, the URL may not be available, or access to the URL may be blocked (for the specified user).

 

CONVERTER_SHAREPOINT_WSDL_ENDPOINT_ADDRESS = -2122

The web service’s WSDL endpoint cannot be accessed. The web service and/or server may not be available, or it may not be possible to log in to the server.

 

CONVERTER_SHAREPOINT_WSDL_USER_AUTHENTICATION = -2123

The web service cannot be accessed, as the user data is incorrect and the login attempt was unsuccessful.

 

CONVERTER_SHAREPOINT_INVALID_URL = -2130

The URL for the web service is not defined or is incorrect. Please check the URL and its syntax in the "application.xml" configuration file. If necessary, manually (with a browser) check whether the URL can be accessed.

 

CONVERTER_SHAREPOINT_UNABLE_TO_READ_SOURCE_FILE = -2131

The source file (the Word document) cannot be read in order to pass it to the web service. This may be due to problems with local access or with access permissions for the directories.

 

CONVERTER_SHAREPOINT_UNABLE_TO_READ_TARGET_FILE = -2132

The PDF document delivered by the web service cannot be written. This may be due to problems with local access or with access permissions for the directories.

 

CONVERTER_SHAREPOINT_NO_RETURN_DATA = -2133

The web service is not returning any data. This may be due to a server timeout and/or to the connection between the webPDF server and the web service on SharePoint Server being terminated.

 

 

Error messages related to "Office Bridge" and the "Converter" web service

 

CONVERTER_OFFICE_UNKNOWN_FORMAT = -2500

The file passed does not have an Office format (Word, Excel, or PowerPoint) or has a format version that was not recognized. webPDF’s format recognition function was unable to assign an Office format to the file. Please check the document that was being passed.

 

CONVERTER_OFFICE_OLE_EXCEPTION = -2501

An error occurred in the OLE server call via Office Bridge. Possible causes include a missing and/or incomplete Office installation, lack of access to the Office installation (please refer to the notes in "Configuring Office Bridge"), a modified application OLE interface, or an internal OLE error. The message text for the exception thrown for the web service call will contain information and, if applicable, an OLE error code.

 

CONVERTER_OFFICE_PARAMETER_ERROR = -2502

Invalid or missing parameter in the Office Bridge call (internal error)

 

CONVERTER_OFFICE_PARAMETER_WRONG_FILE_FORMAT = -2503

An invalid format that cannot be processed by an Office application was passed to Office Bridge (internal error).

 

CONVERTER_OFFICE_UNABLE_TO_INITIALIZE_OLE_SERVER = -2504

The OLE server (Word, Excel, PowerPoint) could not be started. Either there is no Office installation or Office Bridge is unable to access the OLE server. Please refer to the notes in "Configuring Office Bridge" and make the necessary changes to the configuration. Check the DCOM settings for the OLE server as well.

 

CONVERTER_OFFICE_UNABLE_TO_GET_THREAD_LOCK = -2505

The internal mechanism for preventing Office Bridge parallel threads was not initialized (internal error).

 

CONVERTER_OFFICE_UNABLE_TO_GET_THREAD = -2506

After a wait time elapsed, it was not possible to obtain a lock in order to prevent Office Bridge parallel threads. The application waited too long and a different thread is blocking access to the Office application. In certain cases, calling the web service again will be enough if the other application releases the lock. If this fails as well, "Office Bridge" is likely frozen and the webPDF server needs to be restarted.

 

 

Error messages related to the PDF document being edited

 

PDF_READ = -5000

The PDF document could not be read. The document may not be a PDF document or may be corrupted (structure error). If the document is encrypted, set the corresponding passwords in order to make it possible to read the document.

 

PDF_READ_ZERO_SIZE = -5001

An attempt was made to read an empty file as a PDF document.

 

PDF_READ_NOT_A_PDF = -5002

An attempt was made to read a PDF document that is invalid. The document is invalid likely because it has structure errors.

 

PDF_WRITE = -5003

Error while attempting to write the PDF document.

 

PDF_WRITE_ZIP = -5004

Error while attempting to write the PDF document to a ZIP archive.

 

PDF_READ_ZIP = -5005

Error while attempting to read the PDF document from a ZIP archive.

 

PDF_METADATA = -5006

The PDF document’s metadata could not be read.

 

PDF_PASSWORD_OWNER = -5007

The specified "Owner" password for the PDF document is invalid.

 

PDF_PASSWORD_USER = -5008

The specified "User" password for the PDF document is invalid.

 

PDF_PASSWORD_MISSING = -5009

A password that was not passed is required for the PDF document.

 

PDF_PASSWORD_AES = -5010

The "Java Cryptography Extension (JCE)" with "Unlimited Strength" required for 256-bit AES passwords is not enabled in the JVM.

 

PDF_NO_PAGES = -5011

The PDF document does not have any pages.

 

PDF_SIGN = -5012

The attempt to sign the PDF document failed.

 

PDF_SIGN_ALREADY_SIGNED = -5013

The attempt to sign the PDF document failed because the document is signed already.

 

PDF_SIGN_FIELD_CREATION = -5014

The attempt to generate a signature field failed.

 

PDF_SIGN_FIELD_IS_SIGNED = -5015

The document’s signature field already contains a signature.

 

PDF_DYNAMIC_XFA = -5016

The PDF document is a PDF document with XFA structures ("dynamic XFA") that is currently not supported.

 

PDF_PORTFOLIO = -5017

The PDF document is a portfolio document that is currently not supported.

 

PDF_OBJECT_EXTRACT = -5018

Error while attempting to extract an element from the PDF document (possibly bad data structure).

 

PDF_ENCRYPT = -5019

It was not possible to encrypt the PDF document.

 

PDF_ATTACHMENT_READ = -5021

Error while attempting to read the PDF document’s attachments.

 

PDF_ATTACHMENT_WRITE = -5022

Error while attempting to add attachments to the PDF document.

 

PDF_ATTACHMENT_ILLEGAL_PAGE = -5024

The specified page is not found in the PDF document’s page range.

 

PDF_ATTACHMENT_ALREADY_EXISTING_ENTRY = -5025

There is already an attachment with this name in the PDF document.

 

PDF_SIGN_SIGNATURE_CREATION = -5026

It was not possible to generate a signature for the PDF document.

 

PDF_STATIC_XFA = -5027

The PDF document is a PDF document with XFA structures ("static XFA") that is currently not supported.

 

PDF_CORRUPTED_DOCUMENT = -5028

The PDF document does not meet the minimum requirements defined in ISO 32000-1.